| Q. |
Can I purchase the quilt seperately or do I have to purchase the six piece bedding set? |
| A. |
We do sell quilts as a seperate for some ranges. Other ranges have the quilt pre-packed in the bedding set and is not sold as a seperate item.
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| Q. |
Our nursery is larger than the standard 3x3m room and we also have cupboards. How long are the wallpaper borders? |
| A. |
Most wallpaper borders are 9.1 metres long. Please measure your room before ordering and take into consideration windows, cupboards, etc. |
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| Q. |
My son is six months old and we want to move the musical mobile away from the cot. Do you have any suggestions? |
| A. |
Most musical mobiles now come with a wall mount option included, so you don't have to pack it away but can wall mount it out of reach. How about near the change table? |
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| Q. |
Do your Fitted Sheets fit the Boori Cot? |
| A. |
Yes. They are a perfect fit.
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| Q. |
I have double windows in my daughter's nursery and you only have one window valance in the six piece set. What can I do? |
| A. |
We do sell window valances (in Lambs & Ivy range) as a seperate item for customers with wide or multiple windows to cover. |
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| Q. |
I would like to buy the Little One lamp in the picture. Is it for sale? |
| A. |
We cannot sell the lamps in the Lambs & Ivy ranges as they do not comply with Australian Standards. (They have US fittings) |
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| Q. |
I would like to buy the Complete Collection so that I can save $$$ but can I substitute the pillow for a fitted sheet? |
| A. |
For some ranges we can accommodate small changes but it is best to enquire direct. Please email info@beautifly.com.au |
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| Q. |
Do you accept Money Orders? |
| A. |
Yes. We accept Visa, MasterCard, Money Order, Cheque and Direct Deposit. Please email info@beautifly.com.au for Direct Deposit details. |
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| Q. |
Do you do lay-by? |
| A. |
We do not have lay-by however we can "HOLD" selected ranges/items up to 10 business days if given a 20% deposit. This can be dependant on stock availability. Please email info@beautifly.com.au |
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| Q. |
What if I am not happy with the nursery set and want to return my order? |
| A. |
We accept returns if they are faulty or damaged. If the product is not damaged but you are seriously unhappy then we can arrange a return as long as you pay for the return freight and are aware that we can only refund the original amount minus the shipping. We would require the items to be returned in original condition and packaging. See Returns & Refunds . |
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| Q. |
Do you ship to the UK? I have family there and would like to send them a gift. |
| A. |
We ship worldwide. Please email info@beautifly.com.au for shipping rates and schedule. |
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| Q. |
Can I pick up my order from your store? |
| A. |
At this stage we are Online only and do not do pick-ups. However if you are in the Melbourne Metro area we can arrange weekend deliveries for a flat $15. Please email info@beautifly.com.au |
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| Q. |
Do you deliver to remote areas in Australia? |
| A. |
We deliver Australia-wide. Our staff and couriers are very experienced and cover many remote places like Nhulunbuy, Kalgoorlie, Fitzroy Crossing, Mount Isa and more. |
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| Q. |
How much is shipping to Sydney? |
| A. |
It depends on what you add to you shopping cart, but it starts from $12 to $37 for a complete collection. This includes packaging, freight and insurance. |
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Here are some typical Metro Rates:
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Vic Metro From $10 |
NSW Metro From $12
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Qld Metro From $17
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SA Metro From $12 |
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WA Metro From $24
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TAS From $17
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For NT and regional areas please register for shipping rates.
Where possible (predominately regional areas) we will try and reduce the freight costs and let you know. |
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| Q. |
I would like to arrange a Baby Register for my sister. How do I go about it? |
| A. |
We can email you a registry pack and you simply complete it with the item(s) you want and send it back.
For more details please email info@beautifly.com.au |
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